Returns & refunds

Tell us as soon as you can, ideally within 48 hours of delivery, for a wrong, incomplete, or damaged item.

Item different from the listing, manufacturing defect, damage on opening, wrong quantity.

Perishable food, unsealed hygiene products, and custom items may be excluded unless there is a clear defect.

With cash on delivery, a refused item is usually not collected as payment. If money already changed hands, the refund follows the same channel or an agreement with the seller.